Refund policy
Return and Refund Policy
At The Rozu, all sales are final, and we do not accept returns or provide refunds. As a small business, we take great pride in the quality and care put into every product we offer, and we appreciate your understanding.
If you receive an incorrect item or your order is missing something, please email us at therozustore@gmail.com within 48 hours of delivery, and we will work to resolve the issue promptly.
We encourage you to review product descriptions, sizes, and details carefully before making a purchase to ensure it meets your expectations. If you have any questions prior to ordering, feel free to reach out to us, and we’ll be happy to assist you.
Thank you for supporting our small business! Your trust and understanding mean so much to us.